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First make sure you have followed the steps in in Migrate DbVisualizer settings to new environment.

  1. The location for the license file is listed in DbVisualizer Pro, license file location
  2. Copy the dbvis.license file from the old machine to the Download folder on your new machine
  3. Start DbVisualizer on your new machine and open Help->License Key
  4. Select the dbvis.license file in your Download folder
  5. Re-start DbVisualizer when prompted
  6. Remove the dbvis.license file in the old machine