Reporting Issues

You can use either the Help->Contact Support form or our forums and web contact forms to report problems and ask for help. We recommend the former, as it gathers information about your settings and connections that help us provide you with better analysis of the problem without having to get back to you and ask for additional information.

If you encounter an error that causes an error alert dialog to pop up, please click the Report Problem button to open the contact form with the details of the error filled in.